Insights

Last week I had the privilege of presenting a webinar to 1,100 Chartered Accountants in Australia and New Zealand. It is difficult to overestimate the significance of the …

The Leadership Challenge Over the past decade, we have seen significant structural change in work patterns globally. Increased pressure from shareholders on company leaders, demands for increased productivity …

The Leadership Communication Opportunity   While the value of effective leadership communication is recognised by most, the size of the value opportunity is grossly underestimated. In a recently …

  Trust has always been an integral part of the human experience. When we think about trust, we can all associate intuitively with its benefits and a number …

I detest waste. It smacks of loss, of opportunity cost and often of laziness.   In the last 35 years, I have never witnessed such multi-level waste as …

On one hand, more than 90% of effective communication is common sense. Why then do so many of us get it wrong; including so-called global leaders?   Over …

As our newly anointed Australian of the year, David Morrison said “The standard you walk past is the standard you accept”. This statement, together with the recently publicised …

Just because we know how to communicate, it doesn’t necessarily mean we execute well. The difference between intelligent recognition of communication principles and practical application is often extreme. …

Ray Oldenburg wrote a series of essays about the importance of ‘third places ’- neutral grounds where people can congregate without corporate or family agendas. Recently I have …